In effect from the date the site was published.
This policy describes what data the electric-astana.kz website (the "Site") collects from visitors, and how it is used and stored.
1. What data we collect
Through the request form on the Site, we may collect the name, phone number, and message text (description of the job) that you voluntarily provide. If you message us on WhatsApp or call the listed number, the terms of that communication service (WhatsApp/your mobile carrier) apply.
2. How the data is used
Data submitted through the request form is used solely to contact you, clarify the details of the job, and arrange an electrician's visit. We do not pass this data to third parties for marketing purposes, and we do not sell it.
3. How requests are delivered
Form submissions are sent to info@electric-astana.kz. Technical measures (protection against automated submissions, limits on submission frequency) are applied to reduce spam, but do not affect the data you provide.
4. Cookies and analytics
The Site may use analytics tools (e.g. Google Analytics, Yandex Metrika) to collect anonymised traffic statistics — which pages are viewed, from what device and region. These tools may use cookies. You can restrict cookie use in your browser settings.
5. Data storage and protection
We take reasonable technical and organisational measures to protect the data we receive from unauthorised access. Data from the request form is kept no longer than necessary to process the enquiry and follow up with the client.
6. Your rights
You can request deletion or correction of the data you've shared with us by writing to info@electric-astana.kz.
7. Changes to this policy
We may update this page from time to time — the current version is always available at electric-astana.kz/privacy/.
8. Contact
For questions about how personal data is handled, write to info@electric-astana.kz.